1. TURN OFF THE SYSTEM
In the event of data loss, it is important to think clearly and keep cool.
Shut down your computer, do not try to restart it, and do not try to recover data yourself. You could lose your data completely. Even restarting your computer can cause permanent damage in some instances.
2. CONTACT US
3. FILL THE FORM
Please fill the delivery form when sending media.
This helps speed up the process of accepting and processing your delivery. It also helps prevent misunderstandings.
4. DELIVER YOUR MEDIA
There are two ways how to deliver your damaged data media to us.
- deliver in person
- delivery service
However, always make sure you handle delivery with extreme care as you do not want to compound damage. Make sure you chose an appropriate container and filling for the inside.
We need the media to be delivered even to make the diagnostics.